BILLING TECHNICIAN

Reporting to the Chief Accountant, the Billing and Pricing Technician produces invoices and makes corrections when required. She calculates and informs customers of the rates for the transportation of their merchandise. She works as a team with the department’s staff.

JOB DESCRIPTION

Billing
• Update invoices;
• Make corrections to invoices produced by the billing clerk or in relation to the allocation of a rate;
• Consolidate invoices for certain customers;
• Produce invoices to customers on a daily, weekly or monthly basis, as the case may be, print them and send them to the customer;
• Follow up on invoicing between receipt of documents and distribution of transport, ensure that all transport is properly invoiced;
• Send an email to customers for fuel and enter fuel surcharge data into the system each week;
• When an invoice is not associated with a waybill, ensure that the billing data is entered in the waybill associated with the transport;
• Transfer SEBJ slips to an Excel file;
• Provide support to the billing clerk when required;
• Produce invoicing for items already delivered, if necessary;
• Send copies of invoices at the customer’s request;
• Close the month by following the steps in the monthly invoicing report;

Pricing
• Calculate, prepare and issue rates to customers in reference to the company’s rate list;
• Consult the operations team for any questions related to the allocation of a rate or a transport request;
• Update rate increases, according to the expiry of the customer agreement;
• When requesting transport, ensure that the quotes are representative of the invoicing;
• Validate the transport carried out and the amount of the carriers’ invoices (Interlignes);
• Manage customer dissatisfaction with their invoices;
• Provide support to the billing clerk;
• Perform any other related tasks.

REQUIRED TRAINING

• AEC or DEC in administration or accounting;

REQUIREMENTS

• Bilingual (spoken and written);
• Attention to detail;
• Autonomy, initiative;
• Sense of responsibility.
• Resourceful;
• Excellent teamwork skills;

REQUIRED EXPERIENCE

• Have one (1) to two (2) years of experience in a similar position.

WORK ENVIRONMENT

• Office work.
• Work performed in a sitting position.

REQUIRED EFFORT

• Ability to work under pressure;
• Ability to work alone for a long period of time.

 

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